Introduction

At Mindmap IT Solutions, we are dedicated to delivering high-quality web development services to our clients. This Shipping and Delivery Policy outlines the terms and conditions related to the delivery of our digital products and services.

Service Delivery

Nature of Services: We specialize in web development services, delivering digital products such as websites, web applications, and related digital assets.

Delivery Method: Upon completion, all digital products are delivered electronically. This includes, but is not limited to, deployment to your specified hosting environment, delivery via email, or through a secure download link.

Delivery Timeframes

Project Timelines: Delivery timeframes are determined based on the scope and complexity of the project. Specific timelines will be outlined in the project proposal or agreement. We strive to adhere to agreed-upon deadlines and will communicate any potential delays promptly.

Immediate Access Products: For standard digital products or services that do not require customization, access details will be provided within 24 hours of payment confirmation.

Shipping Charges

Digital Products: As our products are digital, there are no shipping charges associated with delivery.

International Delivery

Global Services: Our digital services are available to clients worldwide. However, please note that certain services may be subject to regional restrictions or compliance requirements. It is the client’s responsibility to ensure that the use of our services complies with local laws and regulations.

Order Tracking

Project Updates: For ongoing projects, we provide regular updates on the progress. Clients can expect to receive status reports via email or through our project management tools.

Access Information: Upon completion, all necessary access credentials and documentation will be provided electronically.

Delivery Issues

Non-Receipt of Services: If you do not receive the expected digital product or service within the agreed timeframe, please contact us immediately at info@mindmapitsolutions.com or call +91 78886 26376.

Resolution Process: We will investigate any delivery issues promptly and work towards a satisfactory resolution, which may include re-delivery of the product or service.

Contact Information

For any questions or concerns regarding our Shipping and Delivery Policy, please reach out to us:

Email: info@mindmapitsolutions.com

Phone: +91 78886 26376

Address: OFFICE 12, FIRST FLOOR, PLOT NO.E 203, Industrial Area, PHASE 8B, Sector 74, Mohali, SAS Nagar, Punjab, 160071, India.

Changes to This Policy

Mindmap IT Solutions reserves the right to modify this Shipping and Delivery Policy at any time. Any changes will be communicated to clients via our website or through direct communication channels.