Enquiry, written scope, Stripe payment, development, hand-over.
Eight stops, in the same order every time. This page is the complete description of how a Mindmap project works, from first email to final files.
The same eight stops, from enquiry to hand-over.
You always know what has been agreed, what has been paid for and what happens next.
Send an enquiry
Use the quote form, email or phone. Tell us what the site or project needs to do and what you already have.
We review and ask questions
We read the request and come back with the questions needed to price it properly. This usually takes one business day.
Scope, timeline and price defined
You receive a written scope listing the deliverables, the expected timeline and one total price in CAD or USD.
Stripe payment link sent
Once you agree the scope, a secure Stripe payment link is sent by email. Card details are handled by Stripe and are not stored by Mindmap.
You complete payment
Pay by card through the Stripe page. You receive a Stripe receipt straight away.
Development begins
Work starts after payment and the required project materials and access are received. Standard website projects target delivery within 24–48 hours from that point.
Review and staging
You review the work on a staging link where applicable and tell us what to change within the agreed scope.
Hand-over
Final files, credentials and source files are transferred to you. Full ownership is yours, with 30 days of defect correction included.
A written scope, with one total.
Every project starts as a document: what is included, what you provide, the timeline, and a single price in CAD or USD. Nothing starts until you agree to it.
- Deliverables listed line by line
- Base rate plus the add-ons you chose
- Valid for 30 days
One secure payment, through Stripe.
Once the scope is agreed, a Stripe payment link arrives by email. Card details are handled by Stripe and are never stored by Mindmap.
- Paid once, before development begins
- Receipt from Stripe immediately
- Invoicing in CAD or USD
Everything becomes yours.
Credentials, designs, source files and the agreed project assets are transferred at completion. Domains, hosting and accounts are set up in your name from the start.
- Full ownership of the deliverables
- 30 days of defect correction
- Nothing held back if you ever move on
24–48
hours after payment and materials
Standard website projects target delivery within 24–48 hours after payment and required project materials are received. Larger or more complex builds follow the timeline agreed in the project scope. The target is planned around, not guaranteed; the timeline for your project is written in the scope before you pay.
What you provide
- Content, images and brand files you have the right to use
- Access to your domain, hosting and any accounts the scope lists
- Payment through the Stripe link
- Answers to review questions within the agreed time
What you receive
- The finished work, reviewed on staging where applicable
- Credentials, source files and agreed project assets
- Full ownership of the deliverables
- 30 days of defect correction
Before and after you pay.
You hold a written scope listing every deliverable, the timeline and one total with its currency. The Stripe link is for that total and nothing else.
Stripe emails you a receipt. Development begins when your materials and access arrive.
Cancellation and refund rules are published in the Refund and Cancellation Policy.
Full ownership transfers at completion, with 30 days of defect correction included.
Tell us what the project needs to do.
You get a written scope with one price. Nothing starts until you agree to it.
info@mindmapitsolutions.com